Jobs in Hamilton

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Within 25 km of Hamilton

Added 20 hours ago
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Seasonal Key Holder
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Hamilton, ON
Added 1 day ago
Seasonal Key Holder
Hot Topic
Burlington, ON
Added 1 day ago
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Hot Topic

Seasonal Key Holder

Burlington, ON, Canada

$18.10 - $20.85 an hour · Temporary

Within 25 km of Hamilton · About 13.1 km from the city centre

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Job details

Pay: $18.10 - $20.85 an hour
Job type: Temporary
Apply by: Nov 11, 2026
Posted: Oct 12, 2026

Original job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.

What You'll Do

Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and use of the Force
Step in and step up when needed. You’ll provide leadership support and help run the store when your Manager gets pulled away
Understand store sales plan and comp sales goals, and help drive sales by increasing key KPIs: UPT and ADT
Cover the sales floor zone and ensure that assigned areas are up to visual standards. You’ll also help in the opening and closing of the store
Work the register; you’ll process sales transactions and use your fandom knowledge to drive add on sales. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager
Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft.
Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly get acclimated to the team
Any other activities as assigned by your Store Leader

What You'll Need

Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
Superpowers in providing customer service and selling
A High School Diploma or GED equivalent
Avenger like collaboration and communication skills, as well as Captain America-like leadership
The usual retail stuff: able to stand and walk around during scheduled hours, reaching for merch using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds

$18.10 - $20.85 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

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More about this job

Responsibilities

Deliver an engaging customer experience, drive sales and key performance indicators, and support store leadership with daily operations, opening and closing, and register duties. Maintain visual standards and an organized store, assist with merchandising and loss prevention, and train and coach new associates.

Requirements

Applicants need previous retail experience, strong customer service and selling abilities, and a high school diploma or GED equivalent. The role also requires communication, collaboration, and leadership skills, along with the ability to stand and walk during scheduled hours, use a ladder or similar equipment, and move merchandise weighing up to 50 pounds.

Skills

Customer Service
Retail Sales
Product Knowledge
Sales Target Achievement
Sales KPI Improvement
Team Leadership
Training and Coaching
Communication
Collaboration
Cash Register Operations
Visual Merchandising
Inventory and Stockroom Organization
Store Opening and Closing
Loss Prevention
Planogram Implementation
Trend Awareness

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Experience
Customer Service
Sales
Sales Targets
UPT
ADT
Product Knowledge
Store Operations
Store Leadership
Training
Coaching
Visual Standards
Visual Merchandising
Planograms
Store Maps
Register Operations
Add-On Sales
Cash Reconciliation
Loss Prevention
Stockroom Organization
Inventory
Fashion Trends
Music Trends
Opening and Closing

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