Original job description
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don’t consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
More about this job
Responsibilities
Build relationships with prospective and current customers through email, telephone, and in-person interactions, and manage sales activities from lead generation through project completion. Develop and execute sales and marketing plans, prepare estimates and work orders, coordinate timely delivery, and collaborate with the center team to support customer satisfaction and revenue growth.
Requirements
The posting does not specify formal education or prior experience requirements. It seeks an outgoing, responsive, eager-to-learn candidate with strong listening, organization, documentation, and relationship-building abilities.
Skills
- Sales
- Customer Service
- Lead Generation
- Relationship Building
- Communication
- Active Listening
- Organization
- Documentation
- Project Management
- Marketing Planning
- Estimating
- Work Order Processing
- Team Collaboration
- Customer Satisfaction
- Revenue Generation
Benefits
- Competitive Pay
- Ongoing Training
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Marketing
Keywords
- Inside Sales
- Customer Service
- Lead Generation
- Sales and Marketing Plan
- Prospect Conversion
- Customer Relationships
- Project Management
- Estimates
- Work Orders
- Order Delivery
- Customer Satisfaction
- Revenue Generation
- Marketing Area
- Team Meetings
- FASTSIGNS
- Marketing Services
