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Leons Furniture Limited

Customer Care Associate

Hamilton, ON, Canada

Part-time

Within 25 km of Hamilton · About 14.8 km from the city centre

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Job details

Job type: Part-time
Posted: Sep 8, 2026

Original job description

Leon’s is currently looking for a Part Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

As a member of our team, you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after-sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Requirements:

Ability to communicate clearly, both written and orally
Fun, friendly, confident personalities
Strong problem solving and analytical skills
Exceptional organizational skills
Ability to work collaboratively with fellow colleagues
Ability to interact professionally with our customers
Some evenings and weekends shifts are required

We offer:

Profit Sharing
Employee Discounts & Partner Discount Programs
The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
Continuous, quality education and training on our products and sales techniques

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

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More about this job

Responsibilities

The associate is responsible for maintaining customer accounts, completing daily reports, and responding to customer inquiries. They will also assist customers with after-sales service to ensure a high standard of customer experience.

Requirements

Candidates must possess strong communication, problem-solving, and organizational skills with a friendly and professional demeanor. The ability to work collaboratively and availability for evening and weekend shifts are required.

Skills

Customer service
Problem solving
Analytical skills
Organizational skills
Communication
Collaboration
Professionalism
Reporting

Benefits

Profit sharing
Employee discounts
Partner discount programs
Quality education and training

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Retail
Furniture
Customer Support
After-sales Service
Reporting
Account Management
Sales
Communication
Problem Solving
Analytical Skills
Organizational Skills
Teamwork
Customer Experience

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