Jobs in Hamilton

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Within 25 km of Hamilton

Added 22 hours ago
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Power & Tel

Account Manager

Burlington, ON, Canada

Full-time

Within 25 km of Hamilton · About 13.1 km from the city centre

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Job details

Job type: Full-time
Experience: The successful candidate will have 1 to 2 years previous sales or Customer Service experience.
Posted: Aug 14, 2026

Original job description

Key Responsibilities

Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base & new leads.
Works closley with assigned, existing, and potential customers in a defined territory.
Maintains customer relations & files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system.
Enters quotes and orders into the computer system while on the phone with the customer.
Advises District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities.
Establishes GP% to be used in bids, processes return authorizations, sends out correspondence & literature, and works back-order reports.
Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies).
Participates in vendor shows, in-house product training, association meetings, and P&T training.

The additional Key Responsibilities below apply to Account Managers assigned to Power & Tel of Canada:

Transmits a daily order sales summary to the National Sales Manager.
Issues direct/drop shipments and POs when required.
Daily entering and review of QSAs
Daily activity reports to GM and ISM
Assists in planning, designing & launching email promos
Process VISA, Mastercard, debit card payments
AR follow-up & calls to customers
Product search e.g. substitutes, approx for specific applications
Price negotiations
POs for “Drop Ship” tickets

Skills Needed

Attention to detail, clear phone voice and excellent communication skills a must.
Customer/Employee relations using motivation and dipolmany in difficult situations
Flexible to change, general computer skills including Microsoft Office
Strong - problem solving, negotiation, organization, and selling skills
French Canadian Speaker - fluent

Minimum Educational Requirements

High School Diploma. A college degree is preferred, but is not required.

Experience Required

The successful candidate will have 1 to 2 years previous sales or Customer Service experience. Wholesale distribution experience is preferred, but is not required.

NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.

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More about this job

Responsibilities

The Account Manager is responsible for achieving sales and gross profit goals by managing existing customer relationships and proactively seeking new business opportunities. They also handle daily administrative tasks such as processing quotes, orders, and managing customer correspondence.

Requirements

Candidates must have 1 to 2 years of sales or customer service experience and possess strong communication and problem-solving skills. A high school diploma is required, while a college degree is preferred, and fluency in French Canadian is mandatory.

Skills

Sales
Customer service
Communication skills
Problem solving
Negotiation
Organization
Microsoft Office
Attention to detail
French Canadian fluency
Order processing
Relationship management
Data entry
Wholesale distribution

Visa sponsorship

Not detected in the job text

Keywords

Sales
Account Management
Wholesale Distribution
Customer Service
Order Processing
Negotiation
Microsoft Office
Data Entry
Bids
Quotations
Inventory Management
French Canadian
Relationship Management
Lead Generation
Purchase Orders
Drop Shipments
Accounts Receivable

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