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Boston Pizza

Front of House Supervisor

1563 Main Street West, Hamilton, ON, L8S 1E6, Canada

Part-time

Within 25 km of Hamilton · About 6.4 km from the city centre

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Job details

Job type: Part-time
Apply by: May 31, 2027
Posted: Sep 15, 2026

Original job description

Overview

Front of House (FOH) Supervisor/Marketing manager

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Leadership Training Programs, and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

What does a successful Front of House Supervisor look like?

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven to develop existing skills, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates development opportunities of the team with AGM and FOH manager and supports in these wherever possible
Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

CAD $17.60/Hr.

Max

CAD $18.00/Hr.

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More about this job

Responsibilities

The Front of House Supervisor assists the General Manager with daily restaurant operations and supports the training and performance management of team members. They ensure a high-quality guest experience while fostering a safe and fun workplace culture.

Requirements

The ideal candidate demonstrates strong leadership abilities and works effectively in a fast-paced environment. They must be committed to brand standards, food safety, and the development of team members.

Skills

Leadership
Performance management
Training and development
Customer service
Organizational skills
Time management
Communication
Food safety
Hospitality
Team building
Coaching
Problem solving

Benefits

Flexible scheduling
Career growth opportunities
Boston Pizza Scholarship Program
Leadership training programs
Mentorship programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Front of House
Restaurant Operations
Hospitality
Leadership
Performance Management
Team Development
Customer Experience
Food Safety
Brand Standards
Casual Dining
Management
Scheduling
Mentorship
Communication
Organizational Skills

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