Full-time jobs in Hamilton, Ontario

Find full-time jobs in Hamilton, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Hamilton

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Vast auto Distribution

Counter Clerk

Oakville, ON, Canada

Within 25 km of Hamilton · About 23.9 km from the city centre

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Job details

Experience: Minimum 1 years’ experience in automotive parts, customer service, or retail environment.
Posted: Oct 22, 2026

Original job description

FUNCTIONAL SUMMARY:

The Counter Clerk is responsible for providing exceptional service to both retail and professional installer customers by accurately identifying, locating, and selling automotive parts and accessories. The role involves a combination of customer-facing service, inventory handling, and technical support, contributing to the operational success of the store.

MAIN DUTIES:

Greet customers promptly, courteously, and professionally at the counter or over the phone.
Identify automotive parts based on vehicle specifications (make, model, year).
Advise customers on appropriate parts, use, and care; recommend related or premium items.
Process transactions including cash, credit, check, returns, and exchanges in accordance with company policies.
Accurately manage the cash drawer and POS transactions.
Maintain product knowledge and stay updated on catalog changes and industry trends.
Assist with freight receipt, shelf stocking, merchandising, fronting/facing, and cleaning.
Operate store equipment (e.g., brake lathe, battery charger, diagnostic tools) following training and policies.
Deliver parts occasionally when needed and if eligible under company driving requirements.
Perform various store services (install wipers, test batteries, scan codes, etc.), as permitted.
Complete training modules required for role effectiveness.
Support inventory cycle counts and monthly stock adjustments.
Address and resolve customer concerns in a professional and positive manner.
Uphold safety, wellness, and company protocols.

Requirements:

Required:
- High School Diploma or equivalent.
- Minimum 1 years’ experience in automotive parts, customer service, or retail environment.

Preferred:
- Automotive or technical training.
- ASE Certification or familiarity with cataloging systems (e.g., Weatherly Index).
Excellent customer service skills.
Proficient computer skills with POS and inventory management systems.
Knowledge of automotive systems, parts, and components.
Ability to lift up to 50 pounds and work on your feet for extended periods.
Valid driver’s license (for occasional delivery duties, if required).

What we offer:

Permanent position.
Dynamic work team.
40-hour work week can vary from Monday to Sunday. (May require weekend or evening shifts, depending on store hours.)
Competitive salary.
Group insurance & retirement plan (RRSP) after the probation period.

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More about this job

Responsibilities

The Counter Clerk is responsible for identifying and selling automotive parts while providing exceptional customer service to retail and professional clients. The role also involves managing inventory, processing transactions, and performing basic automotive services like battery testing and wiper installation.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in automotive parts, retail, or customer service. Proficiency with POS systems and a valid driver's license are required, with automotive technical training or ASE certification considered an asset.

Skills

Customer service
Inventory management
POS systems
Technical support
Cash handling
Product knowledge
Merchandising
Diagnostic tools
Battery testing
Wiper installation
Communication skills
Computer proficiency
Safety protocols

Benefits

Group insurance
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Automotive parts
Retail
Customer service
POS
Inventory management
Brake lathe
Battery charger
Diagnostic tools
ASE Certification
Weatherly Index
Merchandising
Cycle counts
Stock adjustments
Automotive systems
Professional installer

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